Description
Key Technical Specifications
| Parameter | Specification |
|---|---|
| Product Model | XV-363-12-C02-A00-1B |
| Eaton Catalog Number | 197669 |
| Manufacturer | Eaton |
| Product Family | XV360 / XV-363 |
| Product Type | Industrial HMI / Single-Touch Display |
| Display | 12.1-inch color TFT |
| Resolution | 800 × 600 pixels |
| Touch Technology | Infrared single-touch |
| Display Ratio | 4:3 |
| Display Contrast | 500:1 |
| Processor | ARM Cortex-A9, 800 MHz |
| DRAM | 512 MB |
| Flash | 1 GB SLC |
| Retain Memory | 128 kB NVRAM |
| Operating System | Windows Embedded Compact 7 Pro |
| Ethernet | 2 × 10/100 Mbps |
| RS232 | 1 ×, non-isolated |
| RS485 | 1 ×, non-isolated |
| CAN | 1 ×, non-isolated |
| PROFIBUS | 1 × PROFIBUS-DP, non-isolated |
| USB | 1 × USB Host 2.0, 1 × USB Device 2.0 |
| External Storage | SD/SDSC/SDHC |
| Supply Voltage | 24 VDC nominal |
| Permitted Supply | 19.2–30.0 VDC |
| Maximum Power | 20.5 W |
| Front Protection | IP65 |
| Rear Protection | IP20 |
| Mounting | Flush/panel mounted |
| Dimensions | Approx. 361.2 × 279.2 × 68.0 mm |
| Weight | Approx. 3.8 kg |
| Operating Temperature | 0 to 50°C |
The technical data confirms the 512 MB RAM, 1 GB SLC flash, 128 kB retain memory, ARM Cortex-A9 processor, multi-interface communications, and 20.5 W maximum power consumption. Eaton’s manual gives the 12.1-inch unit dimensions as approximately 361.2 × 279.2 × 67.9 mm and a weight of about 3.8 kg.
Product Introduction
The Eaton XV-363-12-C02-A00-1B is a 12.1-inch industrial touchscreen HMI designed for graphical machine and process visualization. Its 800 × 600 TFT display, infrared touch system, Ethernet connectivity, serial interfaces, CAN, and PROFIBUS-DP make it suitable for connecting an operator station to PLCs, drives, remote I/O, and other automation equipment.
From a replacement standpoint, the important feature is the complete interface set rather than the screen size alone. The C02 version includes PROFIBUS-DP, while the underlying XV-363 platform also supports Eaton’s GALILEO/XSOFT-CODESYS environment and optional PLC functionality. A replacement should therefore be checked against the existing application project, communication drivers, firmware, and PLC license status.

XV-363-12-C02-A00-1B
Application Scenarios & Field Pitfalls
Engineering Pain Point
Older XV-363 installations are often difficult to replace because the HMI is only one part of the system. The application may depend on a specific communication driver, PROFIBUS node configuration, PLC runtime license, SD-card project, or Eaton software version. A visually compatible touchscreen is not necessarily a functional replacement.
Typical Applications
- Machine control panels requiring graphical status, alarm, recipe, and operator-control screens.
- PLC-based production equipment using Ethernet, PROFIBUS-DP, CAN, or serial communication.
- Process skids and packaged equipment where multiple communication interfaces are required on one operator station.
- Legacy automation modernization where an existing XV-363 panel must be maintained without redesigning the complete control architecture.
Technical Pitfalls to Avoid
- Do not substitute the C00 version without checking PROFIBUS requirements. Eaton’s XV-363 documentation clearly differentiates C00 and C02 versions; the C02 version adds PROFIBUS-DP.
- Check the PLC functionality separately. Eaton states that PLC functionality can be added by the user; its presence should not be assumed merely because the hardware is an XV-363.
- Check the application project and storage media. The unit uses SD card storage and supports Eaton visualization/PLC software environments. Preserving the original project and communication configuration is often more important than simply installing the replacement hardware.
Related Products
- Eaton XV-363-12-C00-A00-1B — Same 12.1-inch, 800 × 600 XV-363 platform but without the C02 PROFIBUS-DP interface.
- Eaton XV-363-10-C02-A00-1B — 10.4-inch version with the C02 interface configuration; useful where a smaller panel opening is required.
- Eaton XV-363-57-C02-A00-1B — 5.7-inch XV-363 version with PROFIBUS-DP and the same general XV360 architecture.
- Eaton XV-363-10-C00-A00-1B — 10.4-inch variant without PROFIBUS-DP.
- Eaton XV-363-57-C00-A00-1B — 5.7-inch entry-size XV-363 configuration.
- Eaton XV-303 series — Later/related Eaton touchscreen HMI family; hardware dimensions, software, and interface configuration should not be assumed interchangeable.
- Eaton XV300/XV360 accessories — Mounting and communication accessories should be checked against the exact XV-363 hardware revision.
Procurement Check
For XV-363-12-C02-A00-1B, verify the 197669 catalog number, C02 interface configuration, display condition, firmware, PROFIBUS-DP requirement, PLC license status, and application-project backup before approving a replacement. Eaton’s official record confirms that this exact model is the 12.1-inch, 24 VDC, 800 × 600 XV-363 with PROFIBUS-DP, so a generic “XV-363 12-inch HMI” should not be treated as an equivalent substitute.
